Help & Support - FAQ

A business process is a fundamental concept in the world of business management. It refers to a structured sequence of activities or steps an organization undertakes to achieve a specific business goal. These steps typically involve the use of resources such as people, technology, and information to transform inputs into outputs. Business processes are designed to streamline operations, optimize efficiency, and improve the overall quality of outputs. They may be simple or complex, depending on the nature and scope of the business goal. Examples of common business processes include product development, order fulfillment, customer service, and financial management. Understanding and managing business processes is essential to success in today’s competitive business landscape.

Well-defined business processes bring numerous benefits to an organization. One of the most significant advantages is the improvement of efficiency. With well-defined processes, tasks can be completed in less time, and resources can be utilized more effectively, leading to cost savings. Additionally, clear processes can enhance productivity by ensuring that employees know exactly what is expected of them, reducing confusion and errors.

Another key benefit of well-defined business processes is the promotion of consistency and quality. When everyone in an organization follows the same procedures, there is less room for mistakes, and quality standards can be maintained more easily. This can result in better customer satisfaction and loyalty, as customers will appreciate the reliability and consistency of the company’s products or services.

In summary, well-defined business processes can result in increased efficiency, reduced costs, enhanced productivity, and improved consistency and quality, all of which are essential for the long-term success of any organization.

The effectiveness of a business process can be measured using key performance indicators (KPIs) such as cycle time, cost per unit, customer satisfaction, and employee productivity,… These metrics can help identify improvement areas and track progress over time.

To measure the effectiveness of a business process, it’s important to identify the key performance indicators (KPIs) that will provide insight into the success of the process. KPIs are quantifiable metrics that can be used to measure specific aspects of a process. For example, cycle time measures the time it takes for a process to be completed from start to finish, while cost per unit measures the total cost of producing a single unit of a product or service.

Measuring these KPIs can help identify areas for improvement in the process and track progress over time. For example, if cycle time is high, it may indicate bottlenecks in the process that need to be addressed. Similarly, if the cost per unit is high, it may indicate inefficiencies in the process that can be optimized to reduce costs.

Overall, measuring the effectiveness of a business process through KPIs can help organizations make data-driven decisions to improve their processes and ultimately achieve better business outcomes

Not necessarily. Our team of experts with over two decades of experience believes that standardized processes can enhance innovation and creativity rather than hinder them.

Having standardized processes in place can lead to greater efficiency and consistency, freeing up resources and time for more creative and innovative projects. By streamlining routine tasks, employees can spend more time generating new ideas and approaches.

Furthermore, standardized processes provide a framework for experimentation and innovation. By establishing standardized processes for experimentation and prototyping, businesses can ensure that innovation is happening in a strategic and structured manner rather than relying on random attempts at creativity.

Our products at process space are designed to help businesses implement and manage standardized processes while also providing tools for process automation, documentation, and analysis. This allows businesses to optimize their processes for efficiency and effectiveness while still leaving room for creativity and innovation.

In summary, creativity is important for driving innovation, but standardized processes can provide a foundation for experimentation and allow employees to spend more time on creative projects. At process space, we help businesses manage and optimize their processes while fostering a culture of creativity and innovation.

The Process Capsule is an innovative IP solution that is the backbone of the Process Space platform. It provides businesses access to a digital library of standardized procedures, practical guidance, and personalized solutions that cater to their needs.

To help you better understand the Process Space® capsule, imagine it as a digital container that contains all the necessary steps, tools, and resources to optimize and streamline your business processes. It is designed to be easily understandable and easy to implement. It provides businesses with KPIs and checklists to implement into their processes in order to maximize outcomes further. that cater to their specific needs.

So unlike other business mapping tools, which can often be quite intimidating and complex, Process Space® Capsule gives you easy-to-understand business process mapping with a context behind every step of the process. Capsules come in three different complexity levels: basic, advanced and expert. Learn more

Here is an example of what the Process Capsule look like:

If you are wondering why CHAT GPT thinks Process Space® is a better option read about it here: Link to article

Process Space capsules offer several benefits that make them a better option for companies than simply searching for information online or asking for guidance from Chat GTP or other online sources.

Firstly, Process Space® Capsules are designed and developed by subject matter experts with years of experience in their respective fields. This means that the processes and procedures within the capsules are tried and tested and have been developed using best practices and industry standards. In contrast, the information found through online searches or advice from Chat GTP may only sometimes be reliable or applicable to the company’s specific needs.

Secondly, Process Space Capsules offer a structured approach to implementing processes and procedures within a company. They provide clear and concise steps, actions, rules, and checklists for completing tasks with maximum efficiency and minimal waste. This can help companies optimize performance, reduce bottlenecks, and increase profitability. In contrast, searching for information online or asking for guidance from Chat GTP may provide some direction but need a more structured and comprehensive approach offered by Process Space® Capsules.

Finally, Process Space® Capsules offer a level of accountability and consistency that is only sometimes present when relying on online sources or Chat GTP. The capsules include key performance indicators (KPIs) and progress trackers that enable companies to monitor and evaluate performance and continuously improve their processes. This can help companies achieve consistent, high-quality outcomes and provide a better customer experience, which can result in a stronger market position.

Overall, while searching for information online or asking for guidance from Chat GTP can be helpful, Process Space capsules offer a more comprehensive, reliable, easy-to-use, fast, and efficient solution for companies looking to optimize their processes and procedures.

Becoming a contributor on Process Space® comes with numerous benefits. Whether you have developed a unique process or want to share best practices from your industry, we welcome your expertise. Here are some reasons why you should consider becoming a Process Space® contributor:

Sharing your expertise: As a contributor to Process Space®, you have the opportunity to share your knowledge and experience with a global audience, helping other companies optimize their processes without the need for a physical presence. By sharing your expertise, you can also expand your potential customer base, as direct communication is possible through the platform. Our ultimate goal is to establish a marketplace where contributors can connect directly with customers, providing a platform for networking, collaboration, and growth.

Passive income: One of the benefits of being a Process Space® contributor is the opportunity to monetize your expertise. You will participate in the revenue generated from your capsules, earning passive income while sharing your knowledge.

Professional development: Creating and uploading capsules requires you to organize your knowledge and experience clearly and concisely, which can help you improve your skills and knowledge. As you create capsules, you will be able to develop your expertise further, which can lead to new opportunities for growth and development.

Networking opportunities: As a contributor, you will be part of a community of experts in various fields, providing opportunities for networking and building professional relationships. You can connect with other contributors and industry experts to exchange ideas and gain insights.

Reputation building: Being a contributor on a reputable platform like Process Space® can help you establish yourself as a thought leader in your field. It can also open up new opportunities for your professional development and career.

Paying forward: By providing valuable knowledge and experience to other companies, you can play a crucial role in helping them achieve their goals and become more successful. Your contributions can help other companies optimize their processes, improve efficiency, and reduce costs.

Fill in the online form “Learn More” or e-mail us at: info@process-space.com.

After you have registered to become a Process Space® contributor, our team will review your registration, check your references and determine what type of capsule you would like to prepare. Once you have been approved, you will be presented with an agreement to sign, which defines your responsibilities and guarantees you a share of the profits from the sales of your capsules as well as protects your IP rights.

Once you have signed the agreement, you will be sent a link and password to access the Process Space® platform, where you can begin preparing your capsule. Our team is available to assist you throughout the process should you need any guidance or have any questions.

Once your capsule is completed, you will submit it to the editorial board for review. They will ensure that your capsule meets our guidelines and is of high quality. After the review, your capsule will be available for purchase on the platform.

We recommend that you regularly check your capsule’s performance on the marketplace and keep an eye out for any communication from potential customers. They may require additional information or a personal consultation, which you can provide as an additional service. As a contributor, you have the flexibility to adjust your capsule and offer customized solutions to meet your customers’ needs.

Each capsule provides digital standard procedures, practical guidance, and customized solutions to address specific business needs. Imagine that your business is facing challenges on one or several fronts. A capsule will offer a step-by-step solution to solve the issue, just as if you had an expert in that field working for your company. By purchasing a capsule, you can start resolving your problems faster and more cost-effectively.

The Process Space® Capsule is available in three levels of complexity: basic, advanced, and expert. This means that regardless of the stage of your business, there’s a capsule suited to your needs. With the Process Space® Capsule, you will have access to a vast array of resources that will assist you in optimizing your processes, reducing costs, improving productivity, and maintaining a competitive edge.

Most businesses follow similar processes, regardless of the product they produce. For example, most manufacturing companies have comparable procurement and production processes and similar onboarding procedures. Subject matter experts design capsules based on their knowledge of what works and what doesn’t, highlighting the necessary steps and KPIs to optimize your processes. Depending onyour industry, the complexity of the capsule you’re purchasing, and your specific needs, you may need to add between 0-25% customization to ensure it fits perfectly.

The Process Space® platform is designed to be user-friendly and easy to navigate. It was created with startups and SMEs in mind, assisting them in optimizing and streamlining their processes, increasing productivity, reducing costs, and remaining competitive without requiring a dedicated process manager or hiring a process expert. Subject matter experts create capsules to provide step-by-step guidance without requiring additional or specialized knowledge.

If you require further clarification or customization, you may always contact the creator and collaborate with them to achieve your goals.

The duration of the editing process depends on the extent of the modifications required, which is typically determined by the process you wish to implement. Are you creating a brand-new process, or are you modifying an existing one? Who will be performing the editing (an experienced individual will likely complete the task faster than a novice)?

However, the capsules are designed in a manner that requires little to no customization, enabling you to solve specific problems quickly.

Certainly, this is the intended use of the capsules. You will always have your purchased capsule as a point of reference, allowing you to return to the original recommendations made by the subject matter expert if you believe certain customizations could be improved.

If you are experiencing difficulties and don’t know how to utilize your Process Space® Capsules, or you’re uncertain how to map your own processes, you have the option of contacting a subject matter expert for personalized guidance and consultation. Alternatively, you can reach out to us at info@process-space.com, and our team of process experts will endeavor to assist you.

We are presently collaborating with various subject matter experts, and the availability of free capsules is determined at their discretion.

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We conduct a global search for subject matter experts who can contribute to our platform. Our team leverages a variety of resources to locate and recruit the best experts in their respective fields. This includes reaching out to industry associations, conducting online searches, and networking with professionals through conferences, workshops, and other events.

In addition, we maintain an ongoing dialogue with our existing community of subject matter experts, regularly seeking their input and feedback to improve our platform’s functionality and ensure that our capsules remain relevant and effective in today’s ever-changing business landscape.

Our goal is to attract and collaborate with the most talented and experienced experts from around the world to ensure that we offer our clients the most comprehensive and effective solutions possible.

At Process Space®, we take the process of selecting authors very seriously. Our editorial board carefully evaluates potential authors based on a variety of criteria, including their level of expertise, experience, and track record of success in their field. We actively seek out subject matter experts who possess a deep understanding of the latest industry trends, cutting-edge practices, and emerging technologies relevant to their field.

To become a contributor on our platform, authors must first register with our editorial board and carefully check their references and capsule before it is made available for purchase. This ensures that the capsules are accurate, comprehensive, and up-to-date. We collaborate with authors passionate about sharing their knowledge and helping others succeed.

Through this rigorous selection process, we ensure our capsules are curated by the best and most knowledgeable experts available, providing our customers with the most effective and practical guidance for their business needs.

Customers also have the possibility to rate the capsules and their effectiveness, making it easier for clients to evaluate what capsules are right for their business.

When you subscribe to the Process Space® platform, you will receive a blank platform where you can create your own processes from scratch. However, if you prefer to start with some guidance or inspiration, you can browse our library of capsules and select one that fits your needs. Once you have purchased the capsule, you can download it and add it to your platform to begin using it immediately. This way, you can save time and start optimizing your processes immediately. Additionally, you can always adapt the capsule to suit your specific needs and preferences better.

If you have a subscription to the Process Space® platform, you can manage access to your capsules for multiple users by assigning roles to each user. Depending on your subscription model, you will have a designated number of users on your platform, and the administrator of your private tenant platform can assign different roles, such as admin, contributor, or user, to each individual. This allows you to control who can access, edit or view specific capsules.

Additionally, you can also limit access to certain capsules for specific users. For example, you may want to restrict access to confidential processes to only a few key individuals. The platform allows you to customize access to your capsules to ensure your sensitive information is secure.

It is important to note that Process Space® users outside of your private tenant environment will not be able to see any of your capsules, ensuring that your intellectual property is protected.

When it comes to sharing content from the Process Space® platform with other systems, it’s important to note that the current version only permits users from outside your company to view your content if you grant them access to your private tenant platform, provided you have enough user licenses. However, we prioritize the

protection of the intellectual property rights of our creators and users and therefore do not allow the export of content to external systems.

We understand that it may be necessary to align your processes with those of your partners, and we are working towards incorporating this feature in future versions of the platform. Once both parties have an active subscription, sharing content and aligning processes with external systems will be possible. However, it’s important to note that this feature is not currently available in the current version of the platform, which means that content cannot be exported to other systems.

At Process Space®, we understand the importance of protecting our creators’ and customers’ intellectual property rights. As such, we do not currently offer an option to export capsule content to external systems or devices. However, we provide the ability to print out the capsule content in the form of a report or picture. This option can be accessed by selecting the print option within the capsule interface. We appreciate your understanding and cooperation in helping us maintain a secure and reliable platform for all of our users.