process space

Privacy Policy




(‘General Terms’)

[12. 6. 2022]



1.1 The general terms listed below represent the rules of our website [WEBSITE] (“Website”) and define our relationship with you when using our services. Please read them carefully before continuing to use our Website.

1.2 If you are simply browsing our Website, you are subject to the provisions of articles.

1.3 If you wish to order or order our services, all the provisions of the General Terms and Conditions apply to the time.

1.4 On our Website you have a subscription to use the knowledge capsules (“Capsules”), the price of the subscription is stated on each of them.


2.1 We are PROCESS SPACE, web services, d.o.o. (“we”, “us” or “our”), a company registered in Slovenia under the registration number: 8898715000 with the company address Privoz 3, 1000 Ljubljana, Slovenia, EU and the tax number SI 28010639. 2.2 If you would like to contact us, please send us an e-mail to


3.1 By using our Website, you acknowledge that you agree with these General Terms and will comply with them. We recommend that you print a copy of these General Terms for later reference.

3.2 Our Website was prepared to take into account the provisions of the Slovenian Legal System. If you access our services from other countries, we warn you that you may also be subject to other rules and laws.


4.1 We change these General Services from time to time due to changes in our services and the way we do business. Please check the General Terms and Conditions every time you visit our Website to familiarise yourself with the applicable General Terms and Conditions.

4.2 If we make significant changes to the General Terms, we will make sure that you are informed of this in a timely manner and can review them.

4.3 If you do not agree with any applicable General Terms, please stop using our services.


5.1 We will use your personal information in accordance with our Privacy Policy, which can be found at [PRIVACY POLICY LINK].

5.2 Information on cookies can be found on the Website at [LINK].

5.3 Viewing our website is free of charge. We do not guarantee that our website or its content will always be available. For business or operational reasons, we may suspend, withdraw or restrict access to the content online by trans or parts of it. We will do our best to inform you of the withdrawals in due course.

5.4 Our Website may contain links to other websites and third-party content. These links are for information purposes only. We have not approved these links and the information on them and we have no control over the content of these Websites and we are not responsible for it.

5.5 The content of our Website is only available for general information. It is not intended to provide advice that you must follow, to rely on them. Before you act according to the content on our Website, you must consult an expert or specialist.

5.6 Although we strive to regularly update information on our Website, we do not in any way provide, guarantee or warrant, directly or indirectly, that the content on our Website is accurate, complete or up-to-date.

5.7 We own or own licenses of all intellectual property rights on our website and material posted on it. These works are protected by copyright laws and treaties. All these rights are reserved. You can print one copy and download summaries of any page from our Website for personal use and draw the attention of others within your organization to the content.

5.8 Nothing you have printed or downloaded from our Website may not be modified in any way, nor is the use of illustrations, video photos and audio recordings allowed and any graphic materials separate from the accompanying text.

5.9 Our role as the author of content on our Website (and the roles of others who have listed and have also contributed) must always be recognized. Without our permission or permission of our licensor, we are not permitted to use the content from our Website for commercial purposes.

5.10 If you print, copy or download any part of our Website in violation of these General Data, you do not have the right to continue using our Website and may request that you return or destroy any copies of our materials you have made.

5.11 We may transfer our rights and duties under these General Terms and Conditions to another organization. We will always inform you in writing and make sure that your rights under these Terms and Conditions are not affected by the transfer.

5.12 We do not guarantee that our website will be safe from bugs and viruses. You are responsible for configuring your information technology, computer programs and platform to access our website. Use your antivirus program.

5.13 Any misuse of our Website with deliberate infection of viruses, Trojan horses, worms, logical bombs or other malicious or technically harmful materials is prohibited. Unauthorized attempt to access our Website, the server on which it is located, or any server, computer or database associated with our Website is also prohibited. Any attacks that cause a denial of service or a distributed denial of service are prohibited. Any such intrusion will be reported to the relevant law enforcement authority, with whom we will cooperate by revealing your identity to him. In the event of such intrusion, you lose the right to use our Website.

5.14 You can post links to our Website if you do so in a fair and legally acceptable way that does not harm or exploit our reputation. The link may not be published in a way that suggests business participation, approval or advertising on our part if it does not exist. You may not publish the link to any Website that you do not own.

5.15 The link to our Website must not be hidden (“framed”) on any website. It is also not allowed to post links to parts of our website that are not a home page.

5.16 We reserve the right to release the permitted to publish links without prior notice.

5.17 If you wish to publish a link to our Website, or just its content in a way that is not permitted in these Terms and Conditions, please please contact us


6.1 On our Website you can choose from subscriptions to use different Capsules. [ TOOL NAME AND LINK TO] can help you to suggest the Capsule that is most appropriate for you, depending on the data you have entered or providing information about your needs. Please note that [TOOL NAME] is for informational purposes only and we are not responsible for selecting the Capsule or for its suitability for your needs.

6.2 You can select the selected Capsule by clicking on the “Add to Cart” icon.

6.3 Once all the Capsules you want to subscribe to are in the cart, click on the “Finish Payment” button, where the system will guide you to the next and last step, where you enter the necessary personal information (first name, surname, e-mail address) and then select one of the payment methods offered.

6.4 After payment has been made, we will provide information to the e-mail address you provided when placing the order for access to the selected Capsules.


7.1 By buying a capsule subscription and receiving a user name and password, you agree to keep your login, user name, and/or password confidential. You are fully responsible for your code and any activities that occur with your password or account.

7.2 You may not use false or misleading information in relation to your account or harm the name or reputation of us or persons associated with us. We may modify or remove any information obtained by you in any way from you that we consider inappropriate or illegal or may otherwise expose us to third-party claims. 7.3 If your username and/or password has been disclosed, you are obliged to notify us immediately so that we can take appropriate security measures and provide you with a new username and password. If you do not do so, you shall be responsible for the possible consequences of the omission of such notice. You must not allow anyone else to access the Capsule through your user account. 7.4 If, according to our understanding, you have not respected the provisions of these Terms, we have the right to deny access to our Website and/or services at any time.

8. PRICE 8.1 The price of each Capsule is the price stated on the Website next to each Capsule and also contains VAT.

8.2 From time to time, we may offer loyalty program benefits or other promotions and discounts, but we caution you that those benefits, promotions or discounts are only available for a limited period of time, which is listed next to the rules of each of them.


9.1 We offer the following payment methods:

(a) PayPal;

(b) Card payments made by our payment service provider.


10.1 Supply of digital content. It is considered that we supplied you with digital content at the time you provided us with information to access the use of selected capsules. 10.2 Consent and consent to the inability to withdraw from the contract. By ordering our service, you have given your express consent and have given your consent that withdrawal is no longer possible after the delivery of the digital content.

10.3 By providing access data from the Capsule defences in accordance with Article 6.4 of these General Terms and Conditions, the provision of our services, more specifically the supply of digital content not delivered on a tangible media, is deemed to have begun.


11.1 With this license we give you the right to use the Capsule for an agreed period. We don’t sell capsules to you, and we remain the owners of all capsules. In exchange for paying the price of use of the Capsule and subject to the full agreement to these General Terms and Conditions, we grant you a non-exclusive, non-transferable license to use the Capsule for the period agreed upon when purchasing the license to use the Capsule. The capsule may only be used for your private purposes or, if you are a legal person, for internal use.

11.2 The capsule may not be copied (in part or all) or stored on any medium, nor should other persons access to or use .

11.3 You acknowledge that you are aware that all intellectual property rights on the Capsule remain geographically and indefinitely our property and that, with the exception of the right to use the Capsule for the agreed period, you do not have any other intellectual property rights on the Capsule.


12.1 In case that, for reasons on our site, use of the Capsule will not be possible within an agreed period of more than 24 hours, we will extend your access to use of the Capsule for a period of the same period during which access was not possible.

12.2 In exceptional cases, when we are forced to remove the Capsule from use before the expiry of the period for which you have leased its use, we will inform you and refund the proportional share of the price.


13.1 If this would be illegal, we do not exclude or limit our liability to you. As a result, we do not exclude or limit our liability for death or injury caused by negligence, fraud or misrepresentation of us or our employees or subcontractors.

13.2 If you are a business user:

(a) we are not liable for any loss or damage, including contractual or liability for damages, or violation of legal obligation, or otherwise, if otherwise, which I would have incurred as a result, or in connection with the use or inability to use our Website; or because of the use or reliability of content located on our Website or in Capsules;

(b) in particular, we will not be responsible for:

(i) loss of profit, sales, operating or revenue;

(ii) interruption of business;

(iii) loss of projected savings;

(iv) loss of business opportunities, goodwill or reputation; or

(v) any indirect or consequential loss or damage.

13.3 If you are a consumer:

(a) Please note that our Website and Capsules are intended for home, personal use. You agree that you will not use our Website and Capsules for commercial or business purposes and that we have no liability to you in the event of loss of profit, business, business interruption or loss of business opportunity.


14.1 All Capsules (unless otherwise stated) are available “as such” (as is), without warranty or commitment, implied or express, including any warranties or warranties for a particular purpose, durability and title. By accepting these Terms and Conditions, you acknowledge that you are aware that the Capsules are not and will not be tailored to your individual needs and it is therefore your responsibility to select the Capsule that best suits your requirements.

14.2 Due to the nature of the business, the Capsule offer may vary frequently and quickly, and as a result we do not guarantee that it will always be possible to purchase a subscription for each Capsule. We strive to provide clear and thorough information for the presentation of the basic characteristics (characteristics) of sales products. We also reserves the right to change the information without any special prior warning.


15.1 If you are a consumer, we inform you that these General Ps, their content and form are governed by the law of Slovenia. We do our best to fulfil our duty to establish an effective complaint handling system and to identify the person with whom the customer can connect by phone or by e-mail in the case of problems. You can submit an appeal to the e.m. address The procedure for dealing with a complaint shall be confidential. After submission, we will provide you with confirmation of receipt within 3 working days

and inform you of the expected duration of the hearing of the complaint. We will keep you informed of the procedure at all times.

15.2 We inform you that we do not recognize any provider of out-of-court resolution of consumer disputes as competent to resolve a consumer dispute in accordance with the law governing out-of-court resolution of consumer disputes. As an online store provider in the territory of the Republic of Slovenia, we publish an electronic link to the online consumer dispute resolution platform (“SPRS platform”) available on the email address

15.3 For disputes regarding the use of Website or purchase of products through the Website, both you and we undertake to resolve the agreement. Both you and us agree that the courts in Slovenia have exclusive jurisdiction.

15.4 If you are a business user, we would like to inform you that these General Terms, their content and form and any disputes arising (and any non-contractual disputes and claims) are governed by the law of Slovenia. Both you and us agree that the courts in Slovenia have exclusive jurisdiction.


Last update: 25. 10. 2022.